The Borealis support team provides specific maintenance and upgrades and attends to all of your general support needs.
Support to ensure project continuity
Our commitment to our customers does not stop at project delivery.
The technical assistance professionals at Borealis are accessible throughout all the phases your project.
Our annual maintenance and support contracts include helpdesk services, troubleshooting, periodic upgrades, and customized solutions.
Customized support for your needs
Different packages are adapted to different project needs, with Gold, Silver, and Bronze service level agreements.
On line-support via helpdesk is available 24 hours 7 days a weeks for answers to your questions.
Borealis provides support for its products in many ways. Use our helpdesk for a convenient and personalized experience.
Our support package advantages
- Guaranteed access to people knowledgeable about the system;
- On line support;
- Quality assurance and control;
- Various specific queries and reports as required.