Limitations of online engagement
To secure a social license to operate companies must be able to demonstrate two things:
- That it has made numerous attempts to reach projects affected peoples. (PAP)
- That is has used a variety of techniques to reach these stakeholders.
Potential drawbacks on online stakeholder engagement
Having to weed through what could quickly amass to a pole of irrelevant comments can draw precious resources away from your project affected persons.
Achieving meaningful engagement
Real engagement is an empowering exchange that entails commitment on both sides. Experience shows that achieving this typically requires face-to-face negotiations, which can be extremely difficult – if not impossible to – achieve online.