customer success services
Ready to improve your stakeholder engagement processes, but worried about managing change? Borealis software is supported by experts in stakeholder engagement.
Get off to a great start.
Our team has on-boarded hundreds of teams over the last 15 years. We’ll ensure your transition to Borealis software is smooth and successful.
Post Go-Live Hypercare
Continuous improvement program
Take advantage of our extensive experience in change management and large community of practice to motivate your team to put Borealis software to full use.
- Fast-track user adoption
- Maximize usage
- Boost team efficiency
We care about your long term-success. Your customer support partner will reach out regularly to ensure Borealis is keeping pace with your needs over time. If needed, he or she can recommend refresher training, suggest other modules to support other areas of corporate social responsibility, present you new functionalities we keed adding to the system and share expert tips to improve results. You will also receive from us:
- Quarterly announcements to present the latest improvements to Borealis software.
- Bi-monthly newsletters providing you with time-saving tips and sharing best practices in stakeholder engagement.
Our customer success team
We are proud to say that Borealis builds long term relationships with its clients. That’s because our customer success team goes well beyond change management support.
Your customer success advisor will become a valuable extension of your team, supporting your efforts for continuous improvement. Our advisors are more than just experts in Borealis software; they understand the challenges of building trusted relationships with stakeholders and securing social acceptance for projects.