Purpose-Built Stakeholder Management Software for the Mining Industry
Borealis empowers mining organizations worldwide to build trust, meet regulatory requirements, secure social acceptance, and drive extractive projects success —no matter the complexity.
Proven expertise in mining stakeholder management
Proven expertise in mining stakeholder management
With 20+ years of experience and hundreds of mining clients, Borealis is more than software—we’re your trusted partner for stakeholder engagement success.
Tailored for
mining projects
From exploration to mine closure, Borealis helps you to meet corporate and global industry standards such as TSM, ICMM, GRI, IFC, etc.
Unmatched stability
and trust
Once mining organizations adopt Borealis, they never look back. Some of our clients have been using our SRM platform for over 15 years.
A platform shaped
by mining experts
Our continuous improvement is driven by mining industry best practices and direct feedback from our clients, ensuring our tools are easy to use even by non-tech savvy people.
Reliable data security
and accessibility
Safeguard sensitive data across jurisdictions and decades-long projects with industry-leading privacy measures and ISO 27001 certification.
Mining-specific challenges & how Borealis solves them
Mining-specific challenges & how Borealis solves them
Managing complex stakeholder landscapes
Mining projects are inherently complex, involving multiple stakeholders: local communities, Indigenous peoples, NGOs, government agencies, regulators, and investors. Borealis provides a centralized system to:
- Record every engagement, commitment, and issue from exploration through operation and closure.
- Understand stakeholder influence and concerns, including sensitive issues like tailings management, dust, water quality, and environmental impacts.
- Quickly generate reports aligned with global frameworks (ICMM, IFC Performance Standards, Toward Sustainable Mining) to demonstrate responsible mining practices.
Protecting corporate memory & meeting regulatory demands
Easily track and retrieve decades of project data—from initial feasibility studies to operational phases and eventual mine rehabilitation. Borealis safeguards historical commitments, compensations, landowner agreements, and community interactions. You’ll have:
- A single source of truth for due diligence and audits.
- Clear documentation for tailings storage facility compliance and ongoing environmental monitoring.
- Confidence that your stakeholder data and commitments remain accessible and consistent through workforce changes and mergers.
Resettlement planning and execution
Managing land acquisition and community resettlements ethically and transparently is crucial to maintaining trust with affected communities and meeting regulatory requirements. Borealis provides the tools to:
- Centralize and track every resettlement agreement, socio-economic assessment, and compensation package, ensuring full transparency and compliance with global standards such as IFC Performance Standards.
- Clearly define and document fair compensation rules and agreements from the outset to minimize disputes and ensure stakeholder satisfaction.
- Monitor the long-term well-being of resettled communities, ensuring commitments are met and quality of life standards are maintained over time.
Grievance management mechanisms
Unaddressed grievances can escalate into significant disruptions in mining operations and communities’ trust. Borealis provides the tools to:
- Ensure that every grievance is acknowledged and resolved effectively by assigning responsibility and tasks.
- Keep an eye on average resolution time.
- Offer accessible channels for filing complaints, including online portals, in-person submissions, and anonymous options, to encourage inclusivity and transparency.
- Generate detailed reports on grievance trends to identify recurring issues and adapt engagement strategies to mitigate future risks.
Social investment and local procurement transparency
Inefficient processes, such as email-based approvals and spreadsheet tracking, hinder your ability to deliver meaningful and transparent outcomes. Borealis helps you:
- Centralize and streamline the management of formal agreements, annual contributions, and donation requests, reducing reliance on fragmented tools like spreadsheets and emails.
- Save time and reduce inefficiencies by automating workflows and approvals, enabling teams to focus on building stronger community partnerships.
- Implement structured governance frameworks with clearly defined committees, criteria, and approval processes for social investment plans and budgets.
- Track and document procurement activities and social investments to demonstrate how mining operations positively impact local communities.
Ready to move beyond spreadsheets & heavily customized CRMs?
Borealis is purpose-built for mining. Let’s discuss how we can help you navigate the complexities of stakeholder management—tailings, compliance, community relations, and more—with confidence.
Purpose-built mining tools to build community trust and maintain license to operate
Integrated features for every need: Manage land access, tailings facilities, grievances, regulatory reporting, and more—all in one place.
Issue and Complaint Management
Land Access & Acquisition
Streamline land access negotiations and outreach activities with integrated GIS tools
Hear it from industry peers
Real-world success stories of leading mining companies that turned stakeholder management into a strategic advantage.
Real-world success stories of leading mining companies that turned stakeholder management into a strategic advantage.
“Borealis has greatly improved the way we work, manage information, and interact with stakeholders. It even helps us to assess how we manage our relationships with local communities.”
Pepe Kolie – Community and External Relations Superintendent at SMFG
“Borealis helps us collect stakeholder comments during our consultation activities and plan the necessary measures and commitments to address them. During future public hearings, our teams are confident that they can quickly and easily retrieve information associated with the consultation process.”
Marc-André Lavergne – Regional & Wasamac General Manager
“Borealis gave us the flexibility to enforce corporate standards while allowing each site to tailor the tool to its reality. We’ve never seen such a level of adaptability in any other platform.”
– VP of Social Performance, Major Global Miner
“We knew Borealis was powerful, but now we’re experiencing its full potential firsthand. Our teams find it user-friendly, and the support is outstanding.”
– Community Relations Manager, Multi-Site Mining Operator
“Stakeholder engagement is worthless if it’s not properly documented. Since using Borealis, things have been much more organized and it’s far easier for me to keep track of what my teams in the field are actually doing.”
Jay Martin – External Affairs Manager at PanAust
“Community members are impressed by how much detail we’re able to provide them, whether it’s a complete inventory of their personal information, household belongings or even of any grievances they may have previously voiced. Borealis software has increased the trust of community members because they can see we are making every effort to handle resettlement and compensation fairly and efficiently.”
Lama Diallo – Superintendant Compensation at GAC
“Through their systematically documented two-year stakeholder engagement program, on of our mining client showcased exceptional commitment to community relations. They were so effective that both the Army Corps of Engineers and North Carolina Department of Environmental Quality waived the standard public hearing requirement. This ability to clearly demonstrate their extensive stakeholder communications streamlined the permitting process, saving valuable time and resources while effectively mitigating project risk.”
– Department of Community Affairs, US based large Lithium and Bromine provider
Borealis has greatly improved the way we work, manage information, and interact with stakeholders. It even helps us to assess how we manage our relationships with local communities.
Pepe Kolie – Community and External Relations Superintendent at SMFG
Borealis helps us collect stakeholder comments during our consultation activities and plan the necessary measures and commitments to address them. During future public hearings, our teams are confident that they can quickly and easily retrieve information associated with the consultation process.
Marc-André Lavergne – Regional & Wasamac General Manager
Borealis gave us the flexibility to enforce corporate standards while allowing each site to tailor the tool to its reality. We’ve never seen such a level of adaptability in any other platform.
VP of Social Performance – Major Global Miner
We knew Borealis was powerful, but now we’re experiencing its full potential firsthand. Our teams find it user-friendly, and the support is outstanding.
Community Relations Manager – Multi-Site Mining Operator
takeholder engagement is worthless if it’s not properly documented. Since using Borealis, things have been much more organized and it’s far easier for me to keep track of what my teams in the field are actually doing.
Jay Martin - External Affairs Manager at PanAust
Community members are impressed by how much detail we’re able to provide them, whether it’s a complete inventory of their personal information, household belongings or even of any grievances they may have previously voiced. Borealis software has increased the trust of community members because they can see we are making every effort to handle resettlement and compensation fairly and efficiently.
Lama Diallo - Superintendant Compensation at GAC
“Through their systematically documented two-year stakeholder engagement program, on of our mining client showcased exceptional commitment to community relations. They were so effective that both the Army Corps of Engineers and North Carolina Department of Environmental Quality waived the standard public hearing requirement. This ability to clearly demonstrate their extensive stakeholder communications streamlined the permitting process, saving valuable time and resources while effectively mitigating project risk.”
Department of Community Affairs, US based large Lithium and Bromine provider
Learn how adopting fit-for-purpose tools helped Yamana comply with provincial regulations, secure social acceptance, and derive more value from their community engagement data.
Don’t stay behind your competition
Find out how Borealis stakeholder engagement software helps mining organizations get more out of their stakeholder engagement activities.
Supporting your long-term success
At Borealis, we’re dedicated to ensuring the success of your mining projects with a robust customer support system tailored to your needs.
At Borealis, we’re dedicated to ensuring the success of your mining projects with a robust customer support system tailored to your needs.
Seamless integration across your operations
We tailor our onboarding to make sure we adapt the platform to your internal processes (SOP), workflows, and data structures.
Maximized adoption and efficiency
Your team will receive customized training available in English, French, or Spanish, in their time zone.
Expert guidance for stakeholder management
Our Customer Success team provides ongoing support to help you extract meaningful insights from your data, enhance your stakeholder engagement strategies, and stay aligned with evolving ESG requirements.
Oriented toward your success
Whether you need assistance with day-to-day tasks or tackling complex challenges, our team provides reliable and responsive service to ensure you’re always equipped to succeed.
