What is Borealis Software?
Stakeholder engagement software
for every step of your journey
Getting started
Plan
You can easily map, analyze & prioritize your stakeholders, empowering you to build solid engagement plans based on data insights. You also have the flexibility to adjust course as needed.
Engage
Our time-saving data management features make it easy to enter, access, modify, and share your stakeholder records and your engagement data.
Measure
Monitor, measure, and understand the outcomes of your engagement activities so you always know if social acceptance is on track.
Borealis software, a modern alternative to spreadsheets and CRM
Protect your data from vulnerabilities found in spreadsheets and leave behind CRM software, which
ultimately fails at managing stakeholder engagement. Opt for a fit-for-purpose solution designed specifically for your needs.
A fit-for-purpose tool
Conceived and developed by experts in stakeholder engagement and social performance, our software is always growing to meet your needs. It ensures alignment with emerging best practices and international standards such as IFC and GDPR.
Software that can scale
Go beyond standard stakeholder engagement. Our solution lets you manage all aspects of corporate social responsibility, like social investments, land management, issue and complaint management, and regulatory compliance from a single platform.
Suitable for a wide range of industries
Although Borealis software was originally developed for the
oil & gas and mining sectors, over the years, our client base has grown to include organizations in transportation, healthcare, government, consumer goods and renewable energy. From a small team running a single engagement project to a global operation managing multi-site programs, Borealis can scale with you.
Borealis software offers simplified reporting
Built-in reporting tools make it easy to generate detailed reports for internal management, regulators, and lenders in just a few clicks. You can analyze your data by stakeholder type, date, location, or strategy with Borealis Analytics tools.
Seven features that make Borealis software stand out
Seven features that make Borealis software stand out
Companies around the world choose Borealis software
because its unique features set it apart from other SRMs.
1.
Email integration
Record emails, calendar events, and stakeholder contact information in Borealis right from Outlook or Gmail. The email integration tools in Borealis let you enter communications with just a click, so it’s easy to keep your records complete and up to date.
2.
Built to support your engagement plan
Borealis software features a project management tool specifically designed for stakeholder engagement teams. Identify your project’s stakeholders and engagement objectives in the Engagement Plan feature, then assign team members to manage stakeholders, engagement activities, and follow-ups. Monitor trends in real time to keep your progress on track.
3.
Grievance and Feedback Portal
With the integrated grievance and feedback portal in Borealis, you can find out what stakeholders REALLY think about your project and address issues and grievances before they have a chance to escalate into crises. Standardizing and centralizing your grievance management process makes it much easier to manage stakeholder interactions.
4.
Powerful Analytics tools
Our Analytics feature lets you create custom graphics, maps, and trend lines from any dataset. You’ll be able to keep a closer eye on KPIs, like the total number of interactions, tasks completed, and resolution time for grievances, and also spot changes in real-time. Plus, you’ll be able to instantly generate reports, then schedule them in the system to send PDF versions to higher management.
5.
Elected Official Database
Easily identify US elected officials who are stakeholders in your project at federal or state levels. These records are updated automatically, so you don’t have to worry about maintaining the list. Legislative stakeholders integrate seamlessly with other Borealis features.
6.
Multilingual interface
In today’s world, many teams are spread out across the globe. It’s imperative to use software that accounts for this international dynamic. To ensure seamless collaboration and a great user experience, our interface is available in English, French, Spanish, Portuguese, and Arabic. (Other languages can be developed on request.)
7.
Mobile App
Your work doesn’t always stop when you leave the office, but you can take Borealis with you when you’re on the go! Access and update records on the spot to minimize oversights and enter data while the information is fresh in your mind. Scan business cards to create new stakeholder records, upload photos and attach them to complaints, and enter voice recordings. With the Borealis mobile app, you can even record communications when you’re working offline.
Security features that will make your IT team happy
Une tarification pensée pour vos besoins réels
Enough from us.
Hear from our customers.
"The main benefit of Borealis is that it gives us a central repository where anybody from the various lines of business – whether that’s Environment, Project Delivery, Indigenous Relations, or Community Relations – can go in and see exactly what consultation work has been done: who we’ve been consulting with, what are the outcomes of that, and then pull reports from the same source."
“Borealis improves both the efficiency and quality of the service you’re delivering as well as the relationship you have with customers.”
Delivering on what we promise
With a large team of experienced business analysts and customer success advisors, we provide hands-on, multilingual onboarding and training to help you maximize your investment and accelerate time-to-value. We’ll be with you every step of the way as you install and deploy Borealis software.
Our top-notch, in-house Customer Success Specialists will support you over time and offer guidance – in English, French, and Spanish – as your needs evolve. They’re experts in stakeholder data management and they’re always glad to help you.
Frequently asked questions
In October 2025, Borealis joined Irth, a global leader in cloud-based asset integrity, damage prevention, and land management solutions for critical infrastructure. Together, Irth and Borealis connect stakeholder engagement, land management, and asset integrity in one family of solutions, helping energy, utility, and infrastructure organizations build stronger relationships with the people affected by their projects.
A year in, Borealis is used by organizations in more than 60 countries, and that number keeps growing. The same team continues to build and support Borealis from our original Canadian office, now with more investment, a broader roadmap, and closer integration with the rest of Irth’s platform.
Yes and no. The essence of Borealis isn’t changing. It’s still driven by a team that cares about customer success, and remains the main partner for many organizations working to manage and improve social performance. What’s changed is how much we can build on top of it. Current investment is going into AI-driven features that help surface the right stakeholder at the right time and flag emerging risk earlier, and into connecting Borealis more directly with Irth’s damage prevention and asset integrity tools, so stakeholder and land data can inform how risk gets managed instead of sitting in a system on the side.
Borealis is built around the standards that guide real-world stakeholder engagement, including IFC Performance Standards, ISO 26000, AA1000, IRMA, and GDPR. These aren’t a checklist added after the fact. They come from the operators and regulators our clients work with directly, and they shape the product as those standards evolve.
