• Public participation is a vital part of good policy making, and trust in public institutions makes it easier to successfully implement and enforce new policies.
Public participation is a vital part of good policy making, and trust in public institutions makes it easier to successfully implement and enforce new policies.

Stakeholder Engagement in Government

Stakeholder engagement plays a vital role in public administration. It helps improve awareness, ensure adequate representation, and build trust in democratic governance. In turn, trusted institutions have an easier time developing, implementing, and enforcing new policies. Transparent, proactive stakeholder relationship management is vital in helping government organizations keep the public informed, address concerns, and increase public participation to build a stronger democracy. 

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Efficiently manage relationships with many diverse stakeholders
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Generate meaningful, up-to-the-moment reports on demand in just a few clicks
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Automatically create an activity trail showing who did what, and when, to ensure accountability
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Break down silos to improve visibility and collaboration between teams

Learn-more-about-best-practices-for-government-stakeholder-engagement
Learn more about best practices for government stakeholder engagement

Our cloud-based software goes far beyond customized systems, CRM, or online spreadsheets; it is an intuitive solution designed to save time and minimize workload.

Filter your records and create a distribution list (e.g., people who attended a public hearing, elected officials, stakeholders who oppose your project, etc.) to target the right people with the right message at the right time. Automatically document communications in the system to create a complete, transparent, and traceable record.

Never lose sight of communications or other engagements with stakeholders over the life of your project. Document stakeholder interactions so you’ll always remember the details of your relationship with any individual, even if they move, change jobs, or modify their stances on certain issues.

Public engagement teams may need to work with the same stakeholders from one project to the next. The historical data documented in Borealis provides a solid foundation, so there’s no need to start over for similar projects. Historical data is easily accessible, and an audit and activity trail ensures that every action in the system is traceable.

Identify, map, andassess stakeholder to evaluate their power, interest, and influence to inform your engagement strategies. Monitor how stakeholders’ positions change over time. Use custom dashboards to monitor trends in real time in order to respond quickly and proactively.

Add electoral districts, environmental justice areas zones, municipal boundaries, and other units to your map to quickly visualize where stakeholders are located in relation to these areas. Assign buffer zones around polling stations, social services facilities, or public transportation assets to quickly identify who you need to engage with before starting construction, conducting inspections, or carrying out maintenance work.

Build trust with local communities and mitigate social risks. The Borealis Issue and Complaint Management module provides a structured, transparent process to help teams handle grievances in a timely and effective manner, based on industry best practices. Our Grievance and Feedback portal allows users to communicate their issues anonymously and receive responses without compromising their identities.

Connect with other existing applications to work more productively and support your existing work processes. Easily push data to reporting tools like Power Bi, or import social monitoring data into the system.

Create social impact assessments (SIAs) and community engagement reports in just a few clicks. Streamline the Environmental Impact Assessment process to minimize manual work and easily meet regulatory requirements.

The intuitive interface is easy to use, even for people who aren’t tech savvy. Borealis offers a number of different tools to simplify data entry, including a mobile application, email add-ins, and import templates that allow users to upload data in batch.

Better manage public engagement
and improve outcomes
with fit-for-purpose tools

We’ve onboarded hundreds of teams over the last 20 years. We’ll ensure your transition to Borealis software is smooth and successful, and support you every step of the way.

fit-for-purpose
Fit-for-purpose software developed by experts with extensive field experience.
scalable
Instantly scalable: additional modules can be added as your needs evolve.
Personalized-system
Personalized system configuration based on your specific needs.
data-private
Data is private, secure, and always accessible.
fit-for-purpose
The intuitive interface is easy to use, even for people who aren’t tech savvy.
software-improved
Software is constantly improved based on client feedback and industry best practices.
multi-language
Multi-language onboarding, training, and support (English, French, and Spanish).
Supporting your long- term success

Contact us

Find out how Borealis stakeholder engagement software helps government organizations get more out of their stakeholder engagement activities.

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Are you looking for a solution that you can trust to keep your sensitive stakeholder data safe and confidential?

Borealis is an approved SaaS supplier for the Government of Canada.

Resources for stakeholder engagement
professionals in Government

Digital-by-Default
Digital by Default: How digitization is redefining public affairs and government relations
Government Affairs: Best Practices in Stakeholder Engagement
Stakeholder-Engagement--Planning,-executing-and-tracking-progress
Stakeholder Engagement: Planning, executing and tracking progress