Stakeholder Engagement in the Transportation Sector
The transportation industry is incredibly diverse, dealing with the movement of people and products, logistics, and infrastructure. But whether you’re moving people or freight, building necessary infrastructure or controlling traffic, companies in this sector face many similar challenges. Uncertainty, labor shortages and supply chain issues have hit the industry hard. Environmental concerns, safety issues, and equitable access to services present significant hurdles. Organizations must comply with evolving regulations and ensure the privacy and security of customer data, while effectively using that data to drive operational improvements. In the face of these challenges, consistent and transparent stakeholder consultation is more important than ever to help organizations minimize social risk. Fortunately, fit-for-purpose tools can help teams:
Identify, prioritize and manage diverse stakeholder interests
Create a record of engagements over the entire life of the project
Break down silos to improve visibility and collaboration between project teams
Generate meaningful reports on demand to secure permits and meet reporting requirements
See how CN Rail builds long-term stakeholder relationships in the rail industry.
Our cloud-based software goes far beyond customized systems, CRMs, or online spreadsheets; it is an intuitive solution designed to save time and minimize workload.
Never lose sight of communications, interactions, or other engagements with stakeholders over the entire life of your project. An audit and activity trail ensures that every action in the system is traceable. Historical data is easily accessible.
Add zones, linear assets, and other units to your map to quickly visualize where stakeholders are located in relation to your project infrastructure. Assign buffer zones around mileposts, transportation corridors, or public transportation assets to quickly identify who you need to engage with before starting construction, conducting inspections, or carrying out maintenance work.
Connect with existing business applications to work more productively and support your existing work processes. Easily push data to corporate reporting tools like Power Bi, or import social monitoring data into the system.
Quickly create a distribution list (e.g., people who attended a public hearing, elected officials, stakeholders who oppose your project, etc.) to target the right people with the right message at the right time. Automatically document communications in the system to create a complete, transparent, and traceable record.
Build trust with local communities and mitigate social risks. The Borealis Issue and Complaint Management module provides a structured, transparent process to help teams handle grievances in a timely and effective manner, based on industry best practices. Our Grievance and Feedback portal allows users to communicate their issues anonymously and receive responses without compromising their identities.
Create a record of consultation in just a few clicks to quickly apply for permits when building new infrastructure. Streamline the Environmental Impact Assessment process to minimize manual work and easily meet regulatory requirements.
The intuitive interface is easy to use, even for people who aren’t tech savvy. Borealis offers a number of different tools to simplify data entry, including a mobile application, email add-ins, and import templates that allow users to upload data in batch.
Better manage compliance with industry regulations and improve project outcomes with fit-for-purpose tools
We’ve onboarded hundreds of teams over the last 20 years. We’ll ensure your transition to Borealis software is smooth and successful, and support you every step of the way.
Fit-for-purpose software developed by experts with extensive field experience.
Instantly scalable: additional modules can be added as your needs evolve.
Personalized system configuration based on your specific needs.
Data is private, secure, and always accessible.
The intuitive interface is easy to use, even for people who aren’t tech savvy.
Software is constantly improved based on client feedback and industry best practices.
Multi-language onboarding, training, and support (English, French, and Spanish).
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Find out how Borealis stakeholder engagement software helps organizations in the transportation sector get more out of their stakeholder engagement activities.
Resources for stakeholder engagement professionals in the Transportation sector.
Keeping stakeholders in the loop and on-board during highway redevelopment projects
Heritages sites: How extractive, transport and utility industries can mitigate risk
