Building Public Trust and Meeting Regulatory Demands in the Transportation Industry

Borealis helps transportation teams centralize communications, coordinate across departments, and stay compliant—reducing construction delays, improving public trust, and streamlining reporting from planning through operations.
Transportation-Dashboards
Transportation industry - page hero image

Designed for roads,
railways, and public transit

Coordinating land access, environmental obligations, and stakeholder relations across linear assets that spread along multiple jurisdictions is challenging, and fragmented tools often lead to delays and disputes.
Coordinating land access, environmental obligations, and stakeholder relations across linear assets that spread along multiple jurisdictions is challenging, and fragmented tools often lead to delays and disputes.

Designed to simplify large-scale transportation projects

Borealis helps you manage stakeholder engagement with clarity and control—making it easier to coordinate across teams, track commitments, and respond to issues. All on a cloud-based platform.

Enterprise-grade security and data protection

Borealis is ISO 27001 certified and designed with the transportation sector’s privacy and compliance needs in mind. Your project data, engagement history, and communications are protected with robust access controls so you can focus on delivery, not data risk.

Ready to deploy,
easy to adopt

Cloud-based and highly configurable, Borealis integrates with your existing workflows and enterprise tools. Public and private transportation teams alike benefit from rapid onboarding, multilingual support, and role-specific training to get up and running quickly.

Continuously adapting to a changing regulatory landscape

Stakeholder expectations and regulations shift quickly across regions like Canada, the U.S., Australia, and in Europe. Borealis evolves with these changes, updating features based on client feedback and global best practices to keep you one step ahead.

Valley Metro - logo
California Highspeed project-logo
CN Railway logo
Washington DOT-logo
tramgo - logo
Valley Metro - logo
California Highspeed project-logo
Washington DOT-logo
CN Railway logo
tramgo - logo

Solving stakeholder engagement challenges in the transportation sector with Borealis

Stakeholder engagement in transportation is complex. Teams must coordinate across jurisdictions, engage diverse groups, and meet strict reporting demands—often under tight timelines. Borealis helps simplify the process by supporting every step, from building detailed engagement plans to tracking commitments and reporting outcomes.
Stakeholder engagement in transportation is complex. Teams must coordinate across jurisdictions, engage diverse groups, and meet strict reporting demands—often under tight timelines. Borealis helps simplify the process by supporting every step, from building detailed engagement plans to tracking commitments and reporting outcomes.

Planning, tracking, and demonstrating meaningful engagement

Engagement plans created in Word hard to operationalize, making it difficult to assign responsibilities, track progress, or report effectively. Borealis transforms these static documents into a project management system built to manage stakeholder engagement in real time and keep public outreach staff aligned and on track.

With Borealis you can operationalize you stakeholder engagement plan by:

  • Assigning outreach responsibilities and tracking task completion in real time
  • Maintaining a searchable history of who was contacted, when, how, and why
  • Visualizing outreach activities and stakeholder sentiment on a map with GIS mapping
  • Generating detailed, export-ready reports for DOTs, contractors, or regulators
  • Ensuring accountability with built-in data quality tools and audit trails
Staying on track with permitting and documentation requirements

Staying on track with permitting and documentation requirements

Permitting isn’t just complex—it evolves throughout a project’s lifecycle. Whether complying with state-level consultation guidelines, or agency-specific frameworks, Borealis helps transportation teams keep clean records by:

  • Organizing all stakeholder engagement and consultation in one searchable system
  • Linking engagement history to permits, environmental filings, or agency reporting
  • Collecting, categorizing, and reporting on public comments during official public review periods, such as those required by NEPA
  • Using AI to extract insights from public input and assign follow-up actions—saving time and improving responsiveness
  • Generating documentation for approvals or inspections quickly and with confidence
  • Setting reminders and workflows to prevent last-minute scrambling or non-compliance
Staying on track with permitting and documentation requirements

Moving faster on land access and right-of-entry processes

Land access and acquisition issues can hold up even the best-planned transportation projects.

Borealis helps you get ahead of bottlenecks by:

  • Allowing teams to view land parcels and stakeholder relationships through integrated GIS
  • Connecting access requests and agreements directly to individuals and properties
  • Assigning responsibilities and tracking the status of negotiations or approvals
  • Organizing key land data for internal reporting, compliance needs, or external partners
Moving faster on land access and right-of-entry processes
Moving faster on land access and right-of-entry processes
Respond quickly to concerns and keep issues visible

Respond quickly to concerns and keep issues visible

As construction approaches, timely communication becomes even more critical-especially when disruptions affect daily life.

Borealis helps teams manage input and take action effectively by:

  • Manage feedback and grievances in a structured, transparent way.
  • Capture complaints and inquiries through multiple channels, including mobile and online portals
  • Assign follow-up tasks and monitor resolution status from a shared dashboard
  • Use mapping tools to identify hotspots and escalate issues proactively
  • Document every interaction with a full audit trail for accountability
Respond quickly to concerns and keep issues visible
  • Transportation Industry -iMac-Pro

Ready to simplify stakeholder relationship management in transportation?

Borealis is a secure, purpose-built solution for transportation agencies, railways companies, public transport and road construction teams looking to improve coordination, reduce risk, and stay on top of compliance. Let’s talk about how we can support your organization from planning through to project delivery and operations.

Purpose-built features to build trust and deliver results in transportation

Every feature in Borealis reflects a deep understanding of the complexities transportation teams face. Manage stakeholder engagement, land coordination, public feedback, complaints, and regulatory requirements—all in one secure, centralized platform.

Stakeholder Engagement

Track every conversation, meeting, and commitment with community members, local authorities, and other key stakeholders. Foster transparency and maintain social license on complex, long-term projects.

Issue & Complaint Management

Capture and address public concerns around safety, noise, traffic, or access. Maintain a clear audit trail to demonstrate responsiveness and prevent escalation.

Land Access & Acquisition

Support permitting, inspections, and construction by linking stakeholder data to project infrastructure and land parcels. Ensure alignment across land, legal, and community relations teams.

Social Investment

Plan, monitor, and report on investments in local communities, public infrastructure, and mitigation efforts. Align activities with strategic goals and stakeholder expectations.

Hear it from industry peers

Real-world success stories from transportation organizations that have transformed stakeholder engagement into a reliable, strategic advantage.
Real-world success stories from transportation organizations that have transformed stakeholder engagement into a reliable, strategic advantage.

CN continuously strives to be a good neighbor to the thousands of communities we operate in and through. At the heart of that effort is effective communication with our federal, state, and local stakeholders. For the last two years, Borealis has been a critical tool in tracking and amplifying our varied communications. From tracking one-on-one engagements to organizing and managing broad issues and developing smart communications to large and diverse, yet targeted groups, CN has found Borealis to be an essential tool.

CN Railway logo

– David Woodruff, Assistant Vice President & Head of U.S. Public and Government Affairs at CN

Stakeholders often wear multiple hats. A stakeholder might sit on the council of one of the cities the project goes through, but also own a business near the laydown yard. With Borealis, we can accurately represent both “lives” in the database. This visualization helps us understand the context in which a stakeholder is experiencing the project. It makes stakeholder concerns more real.

– Community involvement team Manager, Major highway redevelopment project

We’re now able to hold public involvement up to clear metrics. Instead of just reporting anecdotal success rates, we can easily present decision makers with clear figures backed with detailed records.

– Community involvement team Manager, Major highway redevelopment project

Building stakeholder relationships that lasts

See how CN Rail enhanced coordination across borders and built stronger relationships with communities and elected officials using Borealis.
  • Borealis Customer Success team

Don’t fall behind in stakeholder engagement

Discover how Borealis helps transportation agencies and project teams improve coordination, reduce delays, and build stronger relationships with the communities and officials that matter most.

Supporting your long-term success in the transportation industry

At Borealis, we’re committed to helping transportation organizations succeed at every stage of their stakeholder engagement journey. With over 20 years of experience, we offer personalized onboarding, multilingual training, and ongoing support tailored to the realities of transportation infrastructure projects. 

Adapted to your operations

We configure Borealis to match your internal workflows, terminology, and processes—from permitting to community relations—so the system fits seamlessly into your day-to-day operations.

Training that fits your team

Our multilingual training (available in English, French, and Spanish) is delivered live in your time zone and tailored to your team’s roles and responsibilities, helping maximize adoption and user confidence.

Expert guidance you can count on

Our Customer Success team partners with you to help make the most of your data, align with evolving regulatory requirements, and improve stakeholder engagement outcomes over time.

Responsive, reliable support

From day-to-day questions to complex challenges, we provide ongoing assistance to ensure you’re always supported, informed, and ready to move your projects forward.

Resources stakeholder engagement professionals in the in the transportation sector

Resources stakeholder engagement professionals in the in the transportation sector

Explore practical insights, case studies, and tools designed to help transportation teams engage more effectively, reduce social risk, and stay compliant throughout the project lifecycle.
Keeping stakeholders informed during highway redevelopment projects
Best practices for maintaining trust and transparency throughout major infrastructure upgrades.
Heritage sites: How transport, extractive, and utility projects can mitigate risk
A guide to minimizing impact and navigating sensitive areas with care.
Identifying and understanding stakeholders in public transportation
Learn who matters most and how to engage them meaningfully.