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Access

Boréalis is a web-based application (or Software-as-a-Service –SaaS). This means you can access it from any web browser: Chrome, Internet Explorer/Edge, Safari and Firefox. All you need is the URL, your username and password.

The Boréalis Application is accessible using any mobile device. Use your default web browser.

The Boréalis mobile app allows you to work offline with no network connection: records will sync to your system as soon as you access a network connection. Download it to your device and use your credentials to login.

Different roles can be assigned to the users of the Boréalis Application: create, update, read, and delete.

The Boréalis Application is available in multiple languages: English, French, Spanish, and Russian. Please note that we are not using auto-translate: language is adapted to project/localization. The app can also be translated into your chosen language upon request.

The Boréalis Application supports several authentication protocols, including SAML and LDAP. Additional protocols are available upon request.

Business productivity

Copy emails to the application using the email provided (in the BCC or CC field) and the system will automatically create the communication and link it to participating stakeholders. If a stakeholder is not recorded in the application, it will be created.

Select multiple records at a time to make actions by batch. For example, you can subcategorize communications related to a specific topic. It’s also possible to edit several fields in multiple records at the same time. Example: edit Title, Relationship Manager, Location, Language, etc. directly from a list.

Import your data into the system using our Excel templates. Export data for external usage, for example provide evidence of engagement to auditors, or extract data for a corporate presentation.

The system offers a central repository of all the contact information of your stakeholders. You can even add multiple addresses per individual or organization.

Synchronize and maximize team efforts with the task management feature. Assign tasks to your colleagues with target dates. Reminders and updates on tasks are sent by email. Link tasks to specific activities, like a stakeholder meeting.

Manage and record all important documents linked to your activities in a central system accessible from anywhere.

Make sure there are no double entries for the same individual or organization with the duplicates management feature. Using several criteria and factors, the application identifies potential duplicates. Users can then easily merge duplicates or keep records separate.

Automatic location of your stakeholders based on their address. Both regular map and earth views are available. The API integration also allows the same form auto complete you find in Google.

The system remembers your last entries in order to facilitate data entry: it memorizes your usage and automatically completes sections with lists.

Add photos to your records to easily identify individuals and organizations. Add comments to provide an extra level of clarity for other team members. You can also add photos, comments and docs to any record, like for example a photo linked to a complaint.

Drag and drop relevant documents into your records. You can also use your clipboard to copy-paste images into your records. Update a stakeholder photo from a web data source in one action.

The search engine built in the Boréalis application has an advanced search option. Easily access the records you’re looking for with defined search criteria.

Don’t change your habits, visualize your Boréalis shared calendars directly in Outlook or any other calendar.

You’d like to share or print a record? No problem, all the forms, reports and dashboards in the Boréalis Application can be saved to the PDF format.

Several parameters are built into the app to ensure data consistency and quality. For example when you’re entering an email contact in a form, the system will require @ and an extension (like .com) in order to accept it as valid data.

Business intelligence

Create your own social performance dashboards. You can use the built in templates or make your own from scratch. Insert KPIs, maps, lists, and graphs for a visually compelling interpretation of your data.

Get a quick view of your stakeholders’ impact and influence based on their recorded communications.

We know you like to analyze your data in any possible way. That’s why we added over 10 different graphs to our Analytics tool: column stacked, bar, bar stacked, line spline, area, area spline, area stacked, pie, half donut, pyramid, and scatter plot.

Access detailed information directly from your graphs and maps. For example click on a graph about complaints and directly access the detail of complaints about noise, or locate them on a map.

Import your project infrastructure to easily analyze stakeholder engagement activities related to your assets. Cross reference stakeholders and assets. You can geo-reference all data and therefore view it both on a map and in a form. Your geo-referenced data is available everywhere in the application. Integrate Boréalis with other corporate GIS web services to overlay social and environmental data.

Never miss a beat with email notifications and reminders. You set up your own rules, so you get just as many as you choose.

Extract data from the Boréalis Application with custom reports.

Many of us use different lingo to refer to the same thing. We say organization, you say company? No problem! Customizable menus and custom fields let you choose the terminology in the app. Example: changing the Last name field to Surname. Don’t need a field at all? Simply remove it from your interface. This feature has 2 levels: you can edit the interface of the whole app, or just your own.

Ever wondered what you told a person regarding a particular event in an email communication that dates from a year and a half ago? Well, with our integrated Communications feature, access communications history with all your stakeholders in a few clicks.

We know some of the data you handle is sensitive. That’s why we integrated data segregation so only the users you choose can access sensitive data.

Every action users make in the Boréalis Application is traceable. This is useful when you wonder which team members edited a record last, and also ensures transparency when it’s time for internal or external audit.

Your company has several projects located on different sites? That’s great! Our app will ease managing activities across your different locations. Management can access information for all projects, while regional staff only access data about their project.

Our application is a standard platform with regular updates. Both customer feedback and our development team’s innovation fuel product releases. Benefit from the latest tools and never worry about obsolete technology or security breaches due to unsupported technologies.

Customer care

Need a little reminder or documentation to send to new users? We’ve got you! Our online help center contains lots of valuable tools to assist you. This is also where you’ll find the details of every release of new features.

Our dedicated Customer Care Team is there to help! You’d like to book some training for your team? Just contact us and we’ll schedule one-on-one or group trainings, available both online or on site.

We know data management isn’t as simple as 1, 2, 3. That’s why we’re dedicated to help you on your journey, and simplifying your work is one of our top priorities.

Boréalis counts numerous strategic partners all around the world. They can either help with on the ground operations, training, and even support.

Data security

All Boréalis services are configured for high availability with automatic failover capabilities.

The Boréalis network is protected by redundant enterprise grade firewalls and Intrusion Detection System (IDS) to monitor network traffic in order to block a wide range of known and unknown vulnerability exploits and protect against DoS/DDoS attack.

Boréalis hosting services are deployed in a Tier 3 certified design data center. Our data center is certified ISO 27001:2005 for providing and operating dedicated cloud computing infrastructures. The data center is based on the ISO 27002 and ISO 27005 security management and risk assessment norms and associated processes. The data center has obtained SOC 1 and 2 type II certifications.

Boréalis uses multiple data centers to host its application and data, providing essential redundancy. All data centers employ physical security, strict access policies and secure vaults and cages. The disaster recovery center is located at more than 160 km (100 miles) from the production data center.

You’re the one and only owner of your data. This means that when you choose Boréalis, all the information you input in the system is yours. Want to export all of it? Just ask us and we’ll do that for you.

Customization

  • Menus (drop down)
  • Fields / Labels
  • Reports
  • Dashboards (Analytics)
  • Branding
  • Surveys
  • Workflows
  • Maps
  • Role access – define which users have which rights
  • Data segregation – define who can see / modify what
  • Compensation rules (entitlement matrix)