Compensation plans for individuals and communities affected by large-scale infrastructure projects, including mining and gas exploration, have changed significantly in recent years. They are no longer last-minute financial settlements in reaction to protests from the local population.
In the past, mining or gas companies barely thought of the impact their activities would have on the community. In many cases, the first tangible contact made with the community opposing mining or gas drilling development in their area was to offer compensation so as to avoid any disputes that could cause the suspension of operations.
Two factors are essential in identifying compensation issues. The first is the rapport—that is, the level of communication and partnership— with the community and other stakeholders. The second is the process, which requires a sound knowledge base and a powerful information management system.